Nov
19
I was not surprised hearing about Customer Service Training for hotel employees
Filed Under Business :: Sales / Service
Last week, I spoke to one of my friends who is a Manager Operations with a leading hotel in Florida. He was telling me that all his employees had to undergo a customer service training program. I knew that this was done by the hotel to improve their customer service levels. My friend told me that he was monitoring the progress of the program at regular intervals.
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